Privacy & Cookies

In this document, more details are given on how "personal data" is handled. Either consciously or unconsciously, as a user of CLEVERKIDS you always release data (of yourself or of others) that allow us to identify you as a person, regardless of whether we actually do this or not. Certain information is already personal data as soon as one can establish a direct or indirect link between this information and you.

 

Eureka Expert CV, the organization behind CLEVERKIDS, attaches great importance to the way in which your personal data and that of others are handled. The legislator also underlines the importance of this, and has laid down a number of obligations in this regard in the "European General Data Processing Regulation" (also known as "GDPR"). The document below covers the various aspects that are part of this Regulation. We follow the Belgian law for our implementation

 

Eureka Expert CV, the organization behind CLEVERKIDS is the following company:

Eureka Expert CV

Diestsesteenweg 722

3010 Kessel-Lo

Belgium

VAT 0450.390.722

 

If you as a visitor use CLEVERKIDS and if you decide to register yourself and / or students and teachers or choose to share data on CLEVERKIDS, you agree to the use of the data provided by you in accordance with this statement.

 

If EUREKA EXPERT CV changes this statement after you previously approved it, EUREKA EXPERT CV will make every effort to notify you of the change. When you log in after the change, you will be notified of the new statement via a banner or pop-up. At that time, you may be required to read the new statement and approve before continuing to work on CLEVERKIDS.

 

EUREKA EXPERT CV knows that letting students work on the internet can be challenging. EUREKA EXPERT CV therefore makes every effort to create the safest possible Internet environment for minors, with due regard for a healthy dose of caution when designing the content of CLEVERKIDS and due respect when processing the data of these minors.

COLLECTION OF DATA AND RELATED APPROVALS

If this statement refers to "data", this may refer to data from adults (teachers, parents, remedial teachers, ...) as well as from minors (students).

With regard to minor children, parents and authorized adults are responsible for the actions of minor children / pupils. Given the age of the children and the legislation provided for, it is not up to the children to authorize the use of CLEVERKIDS, but to the people who are responsible for their actions (the authorized adult).

 

How does Eureka Expert CV deal with parental approval if the parents themselves do not work with CLEVERKIDS?

When creating pupils, it is always explicitly asked whether the adult is authorized to create the pupil. Children can never create a profile themselves and in this way never leave personal data themselves. The parent or guardian must therefore have given the approval to the adult (eg teacher) to create the student on the Website. If the platform is used as a school, this person is responsible for data processing and must take the necessary action.

 

Eureka Expert CV assumes that parental approval is best given through the school regulation contract. Parents must therefore explicitly indicate that they agree to the use of CLEVERKIDS (and the storage of personal data by Eureka Expert CV via CLEVERKIDS) by their children. It is, of course, up to the school to request parental approval in an alternative manner.

 

If the school does not have parental approval, when creating a student, the parent can always be notified by adding the parent / guardian's email address in the registration process.

 

What personal data is it actually about?

Eureka Expert CV collects personal data via CLEVERKIDS. Eureka Expert CV will not collect more data than necessary for its assignment to the schools. In the context of this assignment, Eureka Expert CV will collect the following personal data:

  • All users' names are stored and processed in order to use CLEVERKIDS efficiently. For example, teachers can view the results per student and can differentiate when assigning exercises.

  • IP address is stored and processed for reporting purposes.

  • The adult's email address is stored for content support (teachers can receive a list of results at their email address), for direct marketing, and for account management.

 

Eureka Expert CV does not collect sensitive personal information about individuals (such as information about race, political views, health, religious and other beliefs)

THE SCHOOL RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

Since the school is responsible for the processing of the personal data in CleverKids (both teachers and students) it is also up to the school to correctly inform the users about the use of their personal data. Any exercise of rights (eg to be erased as a user) should be directed to the school, as it is the school that records and maintains the data.

 

Eureka Expert CV AS A PROCESSOR OF PERSONAL DATA ON YOUR OWN INITIATIVE

Eureka Expert CV will always use personal data as little as possible on its own initiative and will always be clear when it does. The reason for using personal data as a non-responsible party for processing has to do with direct marketing, with the good technical and substantive functioning of the system, as well as with security (for example, the detection of fraud).

 

In particular, personal data can be used for the following purposes:

  • visitor administration (including confirmation email regarding login details) of adults (eg parent, teacher,…);

  • direct marketing, including sending at least one newsletter with product-related information (everyone can always unsubscribe when receiving a newsletter, from then on our system will not send new letters unless someone registers again). This only applies to adults. Eureka Expert CV will never direct to children for direct marketing;

  • improving the content and quality of CleverKids;

  • general monitoring of the actions taken on the education platform by the different users (students and teachers);

  • better alignment of CleverKids with the interests, needs and wishes of its visitors and

  • accurately keeping, improving and completing the personal data as required by law.

  • Detecting fraud.

  • Reporting a data breach.

  • Troubleshooting and support data (which is data you provide or we otherwise collect in connection with support queries we receive from you. This may include contact or authentication data, the content of your chats and other communications with us, and the product or service you are using related to your help inquiry); and

  • Payment information (including your credit card numbers and associated identifiers and billing address).

STORAGE AND STORAGE OF PERSONAL DATA

The personal data of the users is stored on servers from Google. This data is secured via up-to-date security mechanisms so that there is optimal protection against possible data leaks.

 

If you would like more information about our agreement with Google in this regard, please contact us via info@eurekaleuven.be

THE TRANSMISSION OF PERSONAL DATA TO SUB-PROCESSORS.

Eureka Expert CV will not share data with third parties for secondary or unrelated purposes unless otherwise stated at the time of collection of this data. The employees of Eureka Expert CV or the third parties engaged by Eureka Expert CV are obliged to respect the confidentiality of the data on CLEVERKIDS.

 

Where appropriate or required, personal data may and will be provided by law enforcement, regulatory or other governmental agencies, or third parties by Eureka Expert CV if this is necessary or desirable to comply with legal or regulatory obligations or for the purposes listed above .

 

For specific statements from third parties, we refer to the statements of the known parties below. This list can be adapted in the future:

 

Integration with Google Analytics

Log information is passed on and processed by Google Analytics for analytical purposes (eg to track the visit to the website (off-peak hours, peak times, ...) By log information we mean information such as' time 'and' IP address Location data is also passed on so that your likely location can be displayed on a map, and information related to the device used such as hardware and software information is used to monitor the use of CLEVERKIDS.

Google Analytics: http://www.google.com/analytics/terms/en.html


 

Integration with Intercom

Log information is passed on and processed by Intercom for analytical and communication purposes. By log information we mean information such as "role on the platform" and "activity". Location data is also passed on, so that your estimated location can be displayed on a map.

INTERCOM: https://www.intercom.com/legal/terms-and-policies

 

Integratie with Stripe

Payment and billing information

STRIPE :https://stripe.com/en-be/legal

Cookies die tot een goede werking van de website leiden

With a view to proper and adequate control of CLEVERKIDS and in order to enable improved navigation within CLEVERKIDS, it is possible that Eureka Expert CV or Eureka Expert CV's service providers will use so-called cookies. Eureka Expert CV uses the following cookies:

  • authentication cookies

  • load balancing session cookies

Cookies are small text files or pieces of information that are stored on a user's hard disk. Cookies are files that, as it were, keep track of the previous visits to certain websites and the information associated with these visits. There are technical cookies (for example with regard to language settings), session cookies (temporary cookies) and tracking cookies (cookies that relate to the behavior of a website visitor that these visitors will follow on CLEVERKIDS and keep track of the behavior for an optimal user experience. for CLEVERKIDS visitors).

 

Web beacons are electronic images that allow the number of visitors to certain websites to be counted and which allow access to certain cookies.

 

Eureka Expert CV can use these tools to track information on its systems and to identify categories of users based on data such as IP address, domain, browser type and pages visited. This information is communicated to Eureka Expert CVs webmasters who use this information to analyze the number of visitors to the different parts of CLEVERKIDS and to ensure that CLEVERKIDS functions as a useful and effective source of information.

 

Types of cookies

  • Functional

  • Functional cookies help to make a website user-friendly by providing basic functionality such as access to a specific area of ​​the website. The website cannot function properly without these cookies.

  • Preferences

  • These are cookies that keep information about your choices and preferences on a website. For example, they remember your language choice, login details or the region in which you live.

  • Marketing

  • Marketing cookies are used to track a visitor across multiple websites. The intention is to display advertisements that are relevant and attractive to the individual user and therefore more valuable to publishers and external advertisers.

  • Statistics

  • Statistical cookies collect information about the behavior of website visitors and the performance of the website. Based on the results, the website can be improved and visitors get a better user experience.

  • Social media / third party

  • Social media cookies are used to enable the integration of social networking sites on our websites. Our website may contain embedded third party elements. This may concern content that is stored with another party, but that is shown via our website. Those third parties can place cookies via our website to collect data. We ourselves have no influence on what those social media do with their cookies. For more information about these cookies, we would like to refer you to the statements that third parties provide on their own websites. Please note that these statements can change regularly.

 

Cookies we use on CLEVERKIDS.be:

  • Statistics: used to integrate Google Analytics.

  • IDE:

    • provider: Google (Doubleclick)

    • Purpose: Used to record and report the user's actions after viewing or clicking an ad for the purpose of measuring the efficiency of an ad to the targeted person.

    • life span: 1 year

    • type: HTTP cookie

  • _ga:

    • provider: Google Tag Manager / Google

    • purpose: registers a unique ID that is used to generate statistical data on how a user uses the website.

    • lifespan: 2 years

    • type: HTTP cookie

  • _hole:

    • provider: Google Tag Manager / Google

    • purpose: used by Google Analytics to slow down the request speed.

    • lifespan: 1 day

    • type: HTTP cookie

  • _gid:

    • provider: Google Tag Manager / Google

    • purpose: registers a unique ID that is used to generate statistical data on how a user uses the website. (specifically grouping behavior)

    • lifespan: 1 day

    • type: HTTP cookie

  • CONSENT:

    • provider: Youtube (Google)

    • purpose: stores the approval for the use of third party content.

    • lifespan: 20 years

    • type: HTTP cookie

  • NID:

    • provider: Google

    • purpose: contains a unique ID that Google uses to remember your preferences and other information, such as your language, number of search results per page, ...

    • lifespan: 6 months

    • type: HTTP cookie

  • 1P_JAR:

    • provider: Google

    • purpose: advertisements

    • life span: 1 month

    • type: HTTP cookie

  • DV:

    • provider: Google

    • purpose: contains a unique ID that Google uses to remember your preferences and other information, such as your language, number of search results per page, ...

    • lifespan: 7 minutes

    • type: HTTP cookie

  • ANID:

    • provider: Google Analytics

    • purpose: links your activities on other devices that you have previously logged into via your Google account.

    • life span: 1 year

    • type: HTTP cookie

 

A user of CLEVERKIDS can always remove the use of cookies via his or her browser settings.

The visitor can at any time remove the use of the cookies via his or her browser settings.

 

Eureka Expert CV provides a banner on the first visit of the website asking for permission to place cookies.

 

However, under certain circumstances, visitors may not be able to access certain parts of CLEVERKIDS if their web browser is set to refuse cookies.

WHAT ARE YOUR RIGHTS AS A USER?

The adult is responsible for the processing of the personal data in CLEVERKIDS. You can always adjust your own personal data in your account. If something is not clear, please contact us via hello@cleverkids.be.

Lawful and secure processing of personal data

Eureka Expert CV will ensure that the data processing is done on the basis of common sense (effective, not excessive).

 

The personal data will not be stored longer than necessary. As long as your account is active, we will keep the personal data.

 

In its opinion, Eureka Expert CV has taken sufficient security measures to ensure the safe processing of personal data.

 

The risks of accidental or unauthorized destruction, accidental loss, alteration or access to, and any other unauthorized processing have been minimized.

Unfortunately, this does not mean that all risks can be excluded. In the event of an infringement of the legally permitted processing in CLEVERKIDS, Eureka Expert CV will immediately take all possible measures to minimize damage and report the abuse as quickly as possible.

Right to object, restriction and data transfer

As a user, you can object to the processing of your personal data at any time, free of charge and without motivation, if 1) Eureka Expert CV processes your personal data on the basis of a legitimate purpose (and Eureka Expert CV does not have to further process the personal data on another legal basis. ); or 2) these personal data were obtained for direct marketing purposes.

 

In the limited cases where this is permitted by law, you as a user can also demand a prohibition of the processing.

 

In addition, as a user, in certain cases as required by law, you can also demand the data transfer of the personal data that you have provided to Eureka Expert CV. Eureka Expert CV undertakes to communicate this personal data to you in a structured, common and machine-readable form, so that you can pass this personal data on to another controller if desired.

 

As a user, you can exercise your rights by contacting us at hello@cleverkids.be. Eureka Expert CV may refer you as a user to the school as responsible for processing.

Right to access, correct and delete your personal data

You have a right to access your personal data. Eureka Expert CV is committed to the most accurate data collection possible. Inaccurate or incomplete personal data can always be corrected or possibly even removed.

 

You as a user have the right to report inaccuracies and incompleteness if the necessary adjustments cannot be made by you within your user registration or profile.

 

As a user, you can exercise your rights by contacting us at hello@cleverkids.be. We may ask you as a user to contact the school as the data controller.

Right to file a complaint with the Privacy Commission

As a user you have the right to file a complaint with the Belgian Privacy Commission, also called the "Commission for the protection of privacy" (see www.privacycommission.be/nl

 for more information).


You can of course also contact us first via hello@cleverkids.be.

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